Effective Date: September 4, 2026
Last Updated: September 4, 2026

Wings of an Angel Aviation LLC (“Wings of an Angel Aviation,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you access or use our website, customer portal, flight training and aircraft rental services, booking systems, payment features, communications, and other services we provide (collectively, the “Services”).

This Privacy Policy applies to our main website at wingsofanangelaviation.com, our customer portal at portal.wingsofanangelaviation.com, and other online services that link to this Privacy Policy.

By accessing or using our Services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

The information we collect depends on how you interact with us and which Services you use.

A. Information You Provide

We may collect information that you voluntarily provide, including:

• Full name
• Email address
• Telephone number
• Mailing or billing address
• Account and profile information
• Login and account registration information
• Flight training preferences and program selections
• Aircraft rental information
• Scheduling and booking information
• Communications and customer support requests
• Transaction and payment-related information
• Information submitted through forms, emails, telephone calls, SMS messages, or our customer portal
• Other information you choose to provide to us

B. Customer Portal Information

When you create or use an account through our customer portal, we may collect and maintain information associated with your account, including:

• Account identifiers
• Contact information
• Booking and scheduling information
• Training or rental information
• Transaction history
• Payment status
• Account activity
• Communications
• Other information necessary to provide and administer the Services

You are responsible for keeping your account information accurate and your login credentials confidential.

C. Payment and Transaction Information

When you make a payment through our website, customer portal, or another payment method we provide, your payment may be processed by a third-party payment processor or financial services provider, including Intuit.

Depending on the payment method and technical implementation, payment information such as credit card, debit card, or bank account details may be submitted directly to the applicable payment processor rather than stored by Wings of an Angel Aviation LLC.

We may receive and maintain limited information concerning a transaction, such as:

• Customer or account name
• Billing information
• Transaction amount
• Transaction date
• Payment status
• Payment method type
• Transaction or payment identifier
• Refund or credit information

Third-party payment processors handle information according to their own terms, privacy policies, and security practices.

D. Information Collected Automatically

When you use our website or customer portal, certain information may be collected automatically, including:

• IP address
• Browser type
• Operating system
• Device type
• Pages or features accessed
• Dates and times of access
• Referring URLs
• General usage and interaction information
• Cookies and similar technologies
• Login and authentication activity

We may use this information to operate our Services, maintain security, understand usage, diagnose technical problems, and improve functionality.

2. How We Use Information

We may use personal information to:

• Provide flight training, aircraft rentals, and related services
• Create and administer customer portal accounts
• Authenticate users and maintain account security
• Process bookings and scheduling requests
• Process and record payments and transactions
• Administer refunds and credits
• Maintain customer, transaction, training, and business records
• Communicate about lessons, rentals, schedules, bookings, payments, and accounts
• Send transactional SMS notifications where authorized
• Respond to questions and provide customer support
• Improve our website, portal, and Services
• Detect, investigate, and prevent fraudulent or unauthorized activity
• Maintain the security and integrity of our systems
• Enforce our Terms and Conditions and other policies
• Comply with legal, accounting, tax, regulatory, and safety requirements
• Establish, exercise, or defend legal claims
• Carry out other purposes disclosed when information is collected

3. How We Share Information

We do not sell your personal information.

We may disclose information when reasonably necessary to operate our business and provide the Services.

Service Providers

We may disclose information to vendors and service providers that assist us with functions such as:

• Payment processing
• Accounting
• Website and portal hosting
• Information technology
• Email delivery
• SMS communications
• Scheduling
• Customer support
• Analytics
• Data storage
• Security and fraud prevention

These may include providers such as Intuit for payment and/or accounting-related functionality and Twilio or similar providers for communications.

Service providers may process information as necessary to perform services for us or as otherwise permitted under their respective agreements, privacy policies, and applicable law.

Legal and Safety Requirements

We may disclose information if we reasonably believe disclosure is necessary to:

• Comply with applicable law, regulation, subpoena, court order, or other legal process
• Respond to lawful government requests
• Protect the rights, property, or safety of Wings of an Angel Aviation LLC, our customers, instructors, employees, or others
• Investigate suspected fraud, abuse, security incidents, or unlawful activity
• Enforce our agreements and policies

Business Transactions

If Wings of an Angel Aviation LLC is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.

4. Payment Processors

Payments made through our Services may be processed by independent third-party payment providers, including Intuit.

Payment processors may collect financial information directly from you and process that information under their own privacy policies and terms.

Wings of an Angel Aviation LLC does not control the privacy or security practices of independent third-party providers. We encourage you to review the applicable provider’s privacy policy when submitting payment information.

5. SMS Communications

If you provide your mobile telephone number and opt in to SMS communications, Wings of an Angel Aviation LLC may send you transactional messages concerning your use of our Services.

Messages may include:

• Lesson confirmations
• Scheduling updates
• Appointment reminders
• Aircraft rental notifications
• Account notifications
• Payment or transaction-related notifications
• Customer service communications

Message frequency varies based on your activity.

Message and data rates may apply depending on your wireless carrier and plan.

You may opt out of SMS communications at any time by replying STOP to a message.

For assistance, reply HELP or contact us at:

Email: info@WingsOfAnAngelAviation.com

Phone: (813) 774-3666

We do not sell, rent, or share mobile telephone numbers with third parties for their independent marketing purposes.

Consent to receive SMS messages is not a condition of purchasing services unless otherwise expressly stated where permitted by law.

6. Cookies and Similar Technologies

Our website and customer portal may use cookies and similar technologies to:

• Maintain sessions
• Authenticate users
• Remember preferences
• Provide website and portal functionality
• Maintain security
• Understand how our Services are used
• Diagnose technical problems
• Improve performance

You may be able to manage cookies through your browser settings. Disabling certain cookies may prevent portions of our website or customer portal from functioning properly.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

These measures may include encrypted connections, access controls, authentication mechanisms, secure hosting, and other security practices appropriate to our Services.

However, no internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your portal username, password, and other account credentials and should notify us promptly if you believe your account has been compromised.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide the Services
• Maintain customer and business records
• Complete transactions
• Resolve disputes
• Enforce agreements
• Meet accounting, tax, legal, safety, and regulatory obligations
• Protect our legitimate business interests

Retention periods may vary depending on the nature of the information and applicable requirements.

9. Your Privacy Rights

Depending on where you reside and applicable law, you may have certain rights concerning your personal information, which may include the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Withdraw consent where processing depends on consent
• Request information regarding certain disclosures of your information
• Exercise other rights available under applicable privacy law

These rights may be subject to exceptions or limitations imposed by law.

To submit a privacy request, contact us using the information provided below. We may need to verify your identity before processing certain requests.

10. Children’s Privacy

Our online Services are not directed to children under 13, and we do not knowingly collect personal information online from children under 13 without appropriate authorization where required by law.

Flight instruction may involve individuals who are minors. Where information relating to a minor is required for legitimate flight training or related services, we may obtain information from or with the involvement of a parent, guardian, or other authorized person as appropriate.

If you believe that a child under 13 has provided personal information to us through our online Services without appropriate authorization, please contact us so that we can investigate and take appropriate action.

11. Third-Party Websites and Services

Our Services may contain links to or integrations with third-party websites, applications, payment providers, or other services.

We are not responsible for the privacy practices, content, or security of independent third parties. Your interactions with third-party services may be governed by their own privacy policies and terms.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our Services, technology, business practices, or legal requirements.

When we make changes, we will post the revised Privacy Policy and update the “Last Updated” date.

Where required by applicable law, we may provide additional notice of material changes.

13. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or a request concerning your personal information, please contact:

Wings of an Angel Aviation LLC

Email: info@WingsOfAnAngelAviation.com

Phone: (813) 774-3666